Contacts with international prefix

[Ojster]

I have all my phone numbers stored in contacts list with international prefix, as follows: +386 40 123 456

And now when someone calls me and I am in home country (Slovenia) their number is displayed as 040 123 456 without the prefix and Motorola Z6 does not recognise it as the same person... I never had this problem before on my previous phones.

Any ideas what setting I should change?

Thanks,
Peter

[hegemonie]

I have all my phone numbers stored in contacts list with international prefix, as follows: +386 40 123 456

And now when someone calls me and I am in home country (Slovenia) their number is displayed as 040 123 456 without the prefix and Motorola Z6 does not recognise it as the same person... I never had this problem before on my previous phones.

Any ideas what setting I should change?

Thanks,
Peter

I experience the same problem here with my Z6m.
I sent already an email to Motorola. Will keep you informed once i receive an answer.

[Ojster]

Hello,


Thank you for your reply. I will also send them an e-mail so perhaps if there is no solution they will make one. This does not make sense as I can not remove those prefixes - I need them.

Otherwise I am very satesfied with data connection stability. I had nokia 5500 Sport before - I just sent it to service as it kept resetting every now and then. also the previous nokia 2220 so I decided to swith to Motorola.

Any idea how to remove all those questions if connection is allowed and things like that? I would like to do it also for some java applications but even if I choose the permissions there is no option to choose don't ask. Either don't allow or ask every time application starts...

Best regards,
Peter

[hegemonie]

Hi,
i just talked to the motorola customer support.
They told me, that i need to send the mobile to them... together with a detailed description of the malfunction. I will do so at the end of next week. Will keep you informed.
Brgds,
H.

[Ojster]

This is crazy They want you to send the phone there even though it is just a software issue

Stupid customer support...

I am really looking forward to hear what they tell you.

Thanks for updates. I have not yet received their reply.

Best regards,
Peter

[Ojster]

Well, I called today to Motorola Slovenia, they sent me to Motorola Servis and they said I should call Motorola Info center.

And there they said that I can try to solve this by saving numbers to SIM card or there is no other solution for the moment...

They will report my problem to Motorola. I already started adding numbers without prefix to my contacts when they call me... not exactly a solution for year 2007 perhaps 10 years ago this would be acceptable...

[Ojster]

Reply from Motorola:

"Thank you for contacting Motorola.

In response to your email, please be advised to contact your network provider for this issue.

For any further assistance or information please do not hesitate to contact us again, quoting your Customer Reference number. Should you need to contact our Contact Centre on 0870 9010555 to discuss the matter further with one of our experienced customer service agents, please feel free to contact us anytime between the hours of 8:30am and 5pm. Monday to Friday.

Thank you for allowing us to be of service to you."