FM radio not working

[bs0409]

Hi,

I have a motorokr E6 phone but the radio is not working.

When I open it, the channels show up but no sound comes.....

is there any particular bug which can cause this kind of problem....???

[Misbah]

are u using radio without headset or with headset.

[haryanamotolovers]

Always Use Radio With Headset ..........
And Do Master Reset At Once Then Try To Check It...........

[bs0409]

No...

I am using it with headset only.........

[Casper]

And the speaker obviously does work?

[bs0409]

I am using headset and it is not coming......

i did master reset and then the sound came for once. Then when I closed the radio and opened it again, it is not working any more. Is there any problem with my firmware???

[khalidhashmi-e6]

remove ur memory card & master clear ur phone & then check