All Contacts, sms and apps on memory card vanished

[nihit]

a strange thing happened last night. my e6 was connected to the PC in modem mode (just charging), and suddenly it restarted on its own and got stuck at the moto boot screen.
I had to remove the battery to start it. on restarting my contacts, sms , applications on memory card had vanished.
my memory card was empty except for a couple of folders.

Now when i try to restore my backup from moto phone tools it fails to update....

what to do? how do i restore my phonebook

[xetaman]

I had a problem restoring once and all i had to do was to do a master reset and a master clear. Then restoring from motorola phone tools happend in a jiffy.

If that doesnt work, try flashing your phone to a different firmware and then restore ur contacts.

Hope that helps,
xeta

[nihit]

thanks,

i managed to restore backup from smartasst backup, ".gho" file.