New to forum and need advice on asian a780

[JHENDERSON]

I just purchased a A780 asian version phone
I have cingular/att for provider and I am trying to get online
nothing seems to work.
Do I need to flash the phone with different firm ware and I can not get any items from the stk on the sim card

any and all help would be grateful
my desk top is window xp will that be a problem

[TEPEM]

hi jhenderson,

I don't have A780 but owing E6 which is similar what concerns OS I can advise the follwoing:

- navigate to dialpad (in my phone it's the button in the upper right corner of the main "touch"-screen)
- tap "Menu" - the 1st button from the left in the bottom of the dialpad screen
- select <Setup>
- then select <Network Setup>
- tap "Menu" button again and select <Search Setup>
- try changing values for <Band> field

As far as I know Cingular/ATT provider uses 850 Mhz band in some regions so I presume your setting should be 850-1900

if still no luck then try other's provider SIM to check if it works - say it's not transmitter chip problem of the headset itself.

Hope this helps.
Let us know the results.
Good luck.

[JHENDERSON]

I will give it a try and thank you for responding to my post.