A780, T-Mobile MMS

[hattmoward]

Hello,

I have a Motorola A780, purchased from eBay, and I'm having trouble with MMS. Initially, it would not send or receive MMS at all. Sending gave an error and receiving just didn't happen (messages disappear).

I saw a comment about a similar phone that suggested the Hong Kong firmware I had is incompatible with T-Mobile's MMS system. I've since upgraded to the latest known firmware (from Europe), re-run the OTA configuration, and attempted to test.

It now sends MMS perfectly, both to other phones and to e-mail. Unfortunately MMS reception is still a mystery. I've tried to send a message to myself, and I've spoken with a T-Mobile rep who made sure I'm provisioned for MMS and forced my phone to reassociate with a tower. Any MMS or long @tmomail.net message simply disappears. The phone doesn't even blip into data mode for a second.

Any suggestions on what else to try? I haven't seen any complaint that this model doesn't work with T-Mobile MMS, so I still believe it is a possibility.

Thanks,
Matt Howard

[stavroszomo]

i have the same exact problem using the HK version 74 firmware.
I can sent MMS but CANNOT receive.
Also, i can connect to my-email, authenticate, receive email but CANNOT send. Phone does not disconnect after sending !!!!
I have spend over 2 hours with TMobile unsupported phone support and nothing
any help out there